Here is the English translation of the Privacy Policy, formatted for clarity and scannability: Basic Functions Privacy Policy of Sihanoukville Hotel Group Date of Update: May 21, 2026 | Date of Effectiveness: May 28, 2026 💡 Introduction Welcome to our products and services! Sihanoukville Hotel Group and the SiteForge technical service provider (hereinafter referred to as "we" or "us") fully understand the importance of your personal information. We strictly comply with the requirements of laws and regulations, adhere to the principles of lawfulness, legitimacy, and minimum necessity, and adopt corresponding security measures to ensure your personal information remains secure and controllable. This Policy is designed to help you fully understand how we collect, use, share, store, and protect your personal information when you browse or purchase products on our platform (such as the 2025 new sunglasses, Japanese exfoliating towels, casual canvas backpacks, etc.), book hotel rooms, or purchase custom website development services. This Policy is available in both Chinese and English. For overseas users, please click to view the EN page. If you have any questions regarding this Policy, you can get in touch with us through the channels listed in the Contact Us section at the bottom. I. Scope of Application This Policy applies to various basic functions provided to you by Sihanoukville Hotel Group and the SiteForge fast website-building platform (including but not limited to the current access domain name), such as online shopping, hotel booking, and custom enterprise services. This Policy does not apply to services independently provided to you by other sellers or third parties within the platform. Their services are subject to the privacy rules separately specified to you by them. II. Collection and Use of Information To provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use the relevant basic functions properly. (A) Helping You Become Our Member and Account Management Account Services: When you click My Account to register or log in, you must provide at least a mobile phone number or email address, a username, and a password. If you refuse to provide this information, you will not be able to create an account or use functions such as placing orders, viewing My Orders, and using the Shopping Cart. However, you can still perform basic product browsing and searching as a guest. Identity and Real-Name Authentication: Pursuant to the laws of Cambodia and relevant jurisdictions (including anti-cyber fraud regulations, tax withholding requirements, and real-name hotel registration mandates), you need to actively provide your real name and passport/ID card number for real-name verification when booking hotel rooms, purchasing high-value "custom website development" services, or processing tax declarations. (B) Displaying Product or Service Information to You Browsing and Searching: When you browse through categories such as All, Electronics, Home & Living, Office Supplies, and Clothing & Accessories, or input a product name into the search box to Search, we collect your search terms, browsing history, and click records. To provide efficient search services, some of this information will be temporarily stored on your local device. Sharing and Smart Interaction (Clipboard Reading Explanation): When you copy a promotional code or a shared link from an external source and return to this site, we will read the contents of your clipboard locally on your device to determine if an associated activity command exists. We will only upload the data to our server if we recognize it locally as a valid sharing code belonging to this site; we do not collect or store any other unrelated private information from your clipboard. (C) Helping You Complete Transactions and Order Management Shopping Cart Management: When you click the [🛒] button next to a product to add items (such as the Mechanical Keyboard K87 or Smart Watch Ultra) to your Shopping Cart, we will record the items and quantities added so that you can manage and combine your payments. Ordering and Delivery: When you place an order online, the system will generate a transaction order for you. During the ordering process, you must provide the recipient's name, delivery/check-in address, and contact phone number. If you are purchasing technical services or require an invoice, you also need to provide the enterprise name, invoice title, taxpayer identification number, and the email address to receive the electronic invoice. Note: The order will specify the details of the products/services purchased, order number, creation time, and amount payable. The system supports multi-currency settlement and display, including USD, CNY, THB, and KHR. (D) Providing Security for You To ensure transaction security, prevent telecommunications network fraud, and defend against network attacks, we collect necessary device information (including IP address, browser type, operating system version, network environment info) and service logs when you visit our site. This data is only used for risk control analysis locally or after de-identification. (E) Application of Cookies and Similar Technologies To ensure the efficient operation of the website, we use Cookie technology to store login credentials, language preferences, and shopping cart statuses on your local device. This saves you from repeating form submissions or logging in frequently. You can modify your browser's acceptance level for Cookies or clear your cache, but doing so may prevent you from using specific features that rely on Cookies. III. Data Use and Sharing (Partners) To smoothly deliver your purchased products, hotel rooms, or technical services, we will share your necessary information with third-party partners under the principle of "lawful, legitimate, and minimum necessity": Payment Service Partners: To complete order payments, we share your order number and amount payable with your selected third-party payment institution. Our supported payment channels include: WeChat Pay, Alipay, UnionPay, PayPal, Mastercard, and Visa. Logistics and Delivery Services: For physical goods (such as 4K monitor mounts or ceramic mug sets), we will share your delivery information with the third-party logistics service providers handling the shipment. Technical Infrastructure: This platform is powered by SiteForge, which provides core website-building technology and data hosting services. We have signed a strict data confidentiality agreement with them. IV. Your Rights You can conveniently and autonomously manage your personal information through the following methods, and we will respond within 15 days of receiving your request: Access, Correction, and Supplementation: By logging into My Account, you can view and modify your personal profile, bound phone number, or email address at any time. Order Management: Click on My Orders to check your historical consumption records and statements. Withdrawal of Authorization or Account Cancellation: If you no longer use our services, you can apply to cancel your account via customer service. Once you voluntarily cancel your account, we will cease providing products or services to you, and we will delete or anonymize your personal information in accordance with applicable laws. V. Information Storage and Security Storage Location: Personal information collected during our operations will be strictly stored in secure data centers (including Phnom Penh, Cambodia, and relevant compliant cloud service nodes) in accordance with laws and regulations. Cross-Border Transmission: Since we support multi-currency and global settlements, if cross-border payments or overseas product deliveries are involved, your necessary order information may be transferred to partner institutions outside your country of residence. We will adopt encrypted transmission, sign data processing agreements, and take other measures to ensure the recipient provides an equivalent level of protection. Storage Period: We retain your personal information only for the minimum period necessary to achieve the purposes stated in this Policy. However, where laws mandate a retention period (such as transaction information retention periods required by e-commerce laws), we will safely store it for the legally required duration. Security Technology: Our entire site utilizes the HTTPS protocol for secure encrypted transmission. We also deploy anti-attack and anti-leakage access control mechanisms to isolate and store sensitive data after de-identification. VI. Protection of Minors We attach great importance to the protection of minors' personal information. In e-commerce activities, we presume that you possess the corresponding capacity for civil conduct. If you are a minor, please be sure to use this website (including browsing, booking hotels, and purchasing products) under the guidance and consent of a guardian. VII. Updates to the Policy In step with business developments and adjustments to laws and regulations, we may update this Privacy Policy from time to time. For major changes, we will provide pop-up prompts when you log in or post announcements in a prominent position on the homepage. The updated policy will become effective as of the effective date stated in the announcement. VIII. Contact Us and Jurisdiction If you have any questions or opinions regarding this Privacy Policy, or if you need to exercise your user rights, please feel free to contact us: 📧 Email: info@siteforge.com 📞 Phone: +855 123 456 789 📍 Office Address: Phnom Penh, Cambodia ⏰ Customer Service Hours: Monday to Saturday (Mon-Sat) 9:00 - 18:00 【Dispute Jurisdiction】 If you are not satisfied with our response, especially if you believe our personal information processing behavior has damaged your legitimate rights and interests, both parties should resolve it through friendly consultation. If consultation fails, either party has the right to file a lawsuit with the People's Court/Arbitration Institution with jurisdiction over the domicile of the service provider of this Policy. For complete corporate rules and website terms, please refer to the Terms of Service and Brand Story.